In update that Microsoft 365 plan, the software giant explained that users will soon be able to “create group chats that include people outside the organization using Teams”. To do this, however, they must have “external operating capabilities enabled”.
Any external organizations that Teams users want to add to the group chat must first have Azure Active Directory identity and use the Microsoft Open Alliance Policy. Fortunately, Open Alliance is the default setting in Teams, so this is probably already in use for most users.
Teams group conversations with external users
With Microsoft Teams, users can already search, participate in personal conversations, make calls, and set up meetings with external users. Now they can also chat with them in group settings about the same app.
When two organizations are merged with each other, users can start a new conversation with an external user in the same way as with their colleagues. To get started, click the new instant messaging icon, enter the recipient email address and then click Search External to locate the external user.
Extensive group discussions are also possible in Microsoft Teams, as the service supports up to 250 participants in a single group discussion.
The ability to add external users to group chats is scheduled to be introduced in mid-May and will be completed by the end of July on Teams ’desktop and mobile apps, as well as online.
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