Nintendo Switch Joy-Con-drift problem, explained

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The owners of the Nintendo Switch have been problems with the console’s detachable Joy-Con controllers for years with users reports a strange joystick drift problems that cause incorrect feeds and have been grows steadily over time when the original Switch machines become obsolete.

Since then a report Kotaku since July 2019 shed light on the Joy-Con-drift problem, Nintendo has changed its practice significantly. The company is now repairing drifting Joy-Con drivers for free, even if your drivers are not covered by the normal warranty. But Nintendo hasn’t changed the structure of the drivers, and that’s still a problem today, even updated Switch models which was launched last year.

If you’re looking for more information about this issue, here’s the current situation:

What is “Joy-Con drift”?

Joy-Con-drift is an issue that Switch owners have encountered in recent months, causing controllers to move randomly and enter commands into the console, even if they are not physically moved.

Anecdotally, the problem seems to affect the Joy-Con controls on the left (usually used to move most games) more than right side controller set. Although it has been reported that users experience it on both joysticks. A quick (and very unscientific) survey Verge staff revealed that some Switch owners have reported a problem with multiple controllers, while others have never experienced what appears to be mirrored over the Internet.

What causes Joy-Con drift?

There are two possible reasons for the move: some users blame the problem on either dust or debris penetrating the controller under a rubber cover designed to keep the interior clean.

Others have completely disconnected the controller and found worn contacts that may be causing the problem due to repeated use. It is also possible that neither of these theories is correct or that it is a combination of factors that cause the stick to drift over time. Without Nintendo clarifying the situation it’s hard to tell which exactly is.

How do I fix this?

As mentioned above, it is not entirely clear what is causing the problem, which makes it difficult to fix. A possible solution is to make sure you are using the latest exchange software recalibrate your analog sticks to make sure it is not a software problem.

Some users have also tried using compressed air or isopropyl alcohol to remedy the problem, although success seems to vary widely. Others have taken the more dramatic step of replacing the joystick altogether – a much more difficult repair that will void the warranty if it works at all.

What does Nintendo do about affected drivers?

Following the outrage in July 2019, Nintendo has begun repairing the affected drivers for free. Vice News reports that Nintendo has instructed its customer support team to repair Joy-Con drivers for free and to provide refunds for previous repairs, even if you are no longer under warranty.

Nintendo now it even has its own support site area For Joy-Con repair requests: just fill out the form and Nintendo will coordinate your return, confirm that the drivers have a problem, and either repair or replace the drivers.

Otherwise, Nintendo offers a standard 90-day warranty (for accessories that appear to include separately purchased Joy-Con drivers) and a 12-month warranty (for consoles that appear to include Joy-Con drivers that come with the switch).

If you are not out of warranty, Reddit users previously had reported cost $ 40 for out-of-warranty repair, which is almost a replacement for the price of one Joy-Con controller. (They are $ 50 individually or $ 80 a pair.) To date, no extended warranty has been announced for drivers.

When the case was first revealed, Nintendo commented:

At Nintendo, we take great pride in creating quality products and are constantly making improvements to them. We are aware of recent reports that Joy-Con drivers are not responding correctly. We want our consumers to have fun with the Nintendo Switch, and if anything falls short of that goal, we always encourage them to visit http://support.nintendo.com so we can help.

Has anyone sued Nintendo?

Back in 2019, Chimicles Schwartz Kriner & Donaldson-Smith filed a class action Against Nintendo, claiming that the Joy-Con controllers are faulty due to drift problems, and the company is actively looking for more Switch owners to join the lawsuit. That suit is still in progress company recently requested that users send drift videos to help prove to Nintendo that the issue has caused problems for customers.

In addition, a second class activity suit has been met in California on the same subject in October 2020.

Is there a drift problem in Switch Lite?

It’s unclear whether Switch Lite devices affect the drift of the joystick – reports vary across the Internet, and the smaller Switch model doesn’t seem to have a similar shout (or Nintendo replacement program). But the Switch Lite doesn’t have removable drivers, so if it suffers from similar problems due to drifting the stick, the situation could be much worse. In this situation, users cannot change the driver to fix it.

Does the OLED switch correct the Joy-Con drift?

Nintendo will refuse to confirm in one way or another if the recently released OLED switch makes design changes to permanently correct the Joy-Con drift, but it doesn’t look good. In a statement submitted to the site Limit, the company said that “the configuration and functionality of the Joy-Con controller did not change with the Nintendo Switch (OLED model)”, while a FAQ posted on the UK website states that “the Joy-Con included with the Nintendo Switch (OLED model) The Con drivers are the same as the drivers currently available. “

Everything seems to indicate that the OLED switch controllers are the same hardware as the current switch controllers, albeit in a new white color world. If so, they are likely to be prone to the same Joy-Con drift problems that current models face.

Updated July 24, 2019: The added information of Nintendo may fix the silent pleasures of this issue for free.

Update October 6, 2020: Added updated information on the current state of Joy-Con drift cases, Nintendo’s remedy policy and a new class action lawsuit against the company.

Update July 13, 2021: Added information about the OLED switch.

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