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QuickBooks company file errors can be a problem because they are an essential part of your business. It contains your company’s financial information. The file can be accessed by both single-user and multi-user users. The QB application can be affected by different errors when it switches to multi-user mode. QuickBooks error H303 is one such error that can occur when you enable multi-user mode. The dialog box displays the message “This company file is on another machine, and QuickBooks needs to be connected”. This article will provide more information about the error code H303, including the causes and possible solutions.
Call 1-888-704-1357 to get technical assistance from QuickBooks’ tech team. Clarify your questions regarding the company file error H303
What causes QuickBooks Company File Error H303
- The following reasons can cause QuickBooks to display the error code H303:
- It is possible that the hosting configuration of the company file is incorrect.
- QB Database Manager Manager is not functioning properly
Also read: QuickBooks Error OL-222
How do you resolve error message H303 in QuickBooks
SOLUTION 1 – From the QuickBooks Tool Hub, use the QuickBooks Data Server Manager on your Host Computer
- Download the latest version QuickBooks Tool Hub. Make sure to save the ‘QuickBooksToolHub.exe’ file to an easily accessible location.
- To start the installation, run the file. Follow the screen instructions and agree to the terms and conditions.
- After the installation is complete, you can open the QuickBooks Tool Hub program.
- To access the QuickBooks Database Server Manager, click on ‘Network Issues’.
- If you’re able to find your company file, click ‘Start Scan. If you are unable to locate it, click the ‘browse” option and then select ‘Start Scan.
- It will scan the problem and then resolve it. Once it’s done, click “Close”.
Next, open QuickBooks on the computers where the error code H303 is displayed. Also, make sure you check whether the error occurs on the host computer. If the error is on the host computer, you can also open QuickBooks. Select ‘Switch To Multi-User Mode’ from the File tab.
SOLUTION 2 – Check out the Host Multi User Access option on both the Workstations and the Host Computer.
- Check out the Workstations
- Start QuickBooks Desktop at any workstation where H303 is occurring.
- Click on the “File” tab and choose “Utilities”.
- If the option says “Stop Multi-User Access”, the workstation is not responsible. You can repeat the process for other workstations.
- Tap on the “Stop Hosting Multi-User Access” option on any workstation.
- The Server Computer is checked
- Start QuickBooks and go to the “File” menu.
- Click on ‘Utilities’ to open the menu. If you see the option for ‘Host Multi-User Access’, click it.
- Check out the Workstations
- Start QuickBooks Desktop at any workstation where H303 is occurring.
- Click on the “File” tab and choose “Utilities”.
- If the option says “Stop Multi-User Access”, the workstation is not responsible. You can repeat the process for other workstations.
- Tap on the “Stop Hosting Multi-User Access” option on any workstation.
- The Server Computer is checked
- Start QuickBooks and go to the “File” menu.
- Click on ‘Utilities’ to open the menu. If you see the option for ‘Host Multi-User Access’, click it.
- Check out the Workstations
- Start QuickBooks Desktop at any workstation where H303 is occurring.
- Click on the “File” tab and choose “Utilities”.
- If the option says “Stop Multi-User Access”, the workstation is not responsible. You can repeat the process for other workstations.
- Tap on the “Stop Hosting Multi-User Access” option on any workstation.
- The Server Computer is checked
- Start QuickBooks and go to the “File” menu.
- Click on ‘Utilities’ to open the menu. If you see the option for ‘Host Multi-User Access’, click it.
These steps should fix the QuickBooks error H303. You should then be able to switch between single-user and multi-user modes by following these steps correctly. For advanced solutions, contact the 1-888-704-1357 team of QuickBooks Experts if you continue to see the error.
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