What to do with a lost, borrowed or tracing AirTag

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There are over a billion AirTag owners, and that number is expected to grow in the future. Why “billion owners”? Well, Apple’s Find My network, which can help you find an item even when it’s turned off, can be found on iPhones, iPads, and Macs with a combined installation base of 1.7 billion.Also read:

The Find My network is not in a vacuum, unlike other Apple products. You don’t have to own an AirTag or even an iPhone to be able to interact with other AirTags in nature.

What to do if you find a lost AirTag

If you find a lost AirTag, follow these steps:

  1. Tap and hold the top of your iPhone or Android smartphone on the white plastic side of the AirTag. Your phone must have NFC.
  2. Tap the notification that appears. This will take you to a website with AirTag information, including a serial number.
  3. If the owner marked it as missing, you may see the message in your contacts. You can contact them and arrange a refund.

What to do if the AirTag is attached to a borrowed item

If you see a message on your iPhone saying “AirTag, separated from the registrant, is traveling with you,” don’t panic! The AirTag may be lost or you have borrowed an item with an AirTag.

If you find an AirTag on a borrowed item, follow these steps:

  1. Tap the AirTag found moving with you message.
  2. Tap Continue.
  3. Tap Play sound if you need help finding your AirTag.
  4. Tap Pause security alerts to clear AirTag Detected alerts for one day if you have borrowed an item with AirTag. If you borrow an item from AirTagilla from a family member, you can turn off security alerts for a day or indefinitely.

What to do if an unknown AirTag is connected to your product

If you find an AirTag that doesn’t belong to you in a personal product, follow these steps:

  1. Tap the AirTag found moving with you message.
  2. Tap Continue.
  3. Tap Play sound if you need help finding your AirTag. If you can’t hear the sound, don’t worry. AirTag may no longer be with you. If the AirTag is within range of the owner, you will not be able to play audio.
  4. Tap Disable AirTag and follow the onscreen instructions.
If the AirTag was with you overnight, its tags may have changed. If you believe the AirTag is still with you, search your property to try to find it or wait to see if a new alert appears when you move from place to place during the day.
If you feel that your safety is at risk, Apple advises you to contact your local law enforcement agency who may work with Apple. You may need to enter your AirTag or its serial number.

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